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Shipping information

We ship via UPS, USPS, FEDEX, DHL, and Lasership.
We’re able to ship within the continental USA.
Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email or select the ‘track order’ option here and enter your order number and email address or sign into your account.
Standard shipping takes 3-5 business days.
Expedited shipping takes 1-3 business days.
We have several warehouses within the US. Your order will ship from the one with the available inventory closest to you.
We offer free standard shipping on all orders.
Here at Viwat, we have 100% customer satisfaction guaranteed! Please feel free to contact us at support@viwathome.com or chat us. Our customer service representatives will be happy to help.

Payment information

We accept all major credit cards, PayPal, Apple Pay, Google Pay, gift cards, and store credits issued by ArtBeek. Unfortunately, we cannot accept COD orders and all orders must be paid in full once submitted online.
We do our best to provide accuracy in the pricing and other product information displayed on our website, but mistakes sometimes happen. If an error occurs, we’ll let you know and cancel the order. Any authorized payments for that order will be immediately refunded. If you find an error once your order is delivered, please contact our Customer Care team or refer to our return policy.
We use your info to fulfil your order accurately and quickly and to improve your shopping experience. We respect your privacy and never share this information with anyone, except in connection with your order. If you want to know more, take a look at our Privacy Policy.

Orders and returns

Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity, and click ‘Buy Now’Please enter the required information such as Delivery Address, Quantity Type etc. Before clicking “Place Order”, please check your Order Details carefully. If you want to add a new Delivery Address, click ” Add a new address”. If you want to edit a current Delivery Address, click ‘Edit this address’. After confirming your Order, you will be automatically taken to the Payment page.
Go to Your Orders. Click Cancel Items. Note: Select the checkbox next to each item you wish to remove from the order. If you want to cancel the entire order, select all of the items. Click Cancel checked items when finished.
You can contact support@viwat.com by provided email or mobile phone.